Where do you ship the güds?
For the time being, our products are deliverable within Metro Manila thru Lalamove and our company drivers. While deliveries outside Metro Manila shall be shipped thru LBC.
I can’t wait to my get the güds! When can I expect them?
For orders outside Metro Manila, they are usually delivered according to the following number of working days upon confirmation of your order:
Please note: certain provinces and islands may take another 7 days. If you have more questions, you may reach us at mobile/viber +639178154565 or email email@example.com
Do you offer same-day deliveries?
For orders within Metro Manila, our order cut-off time is 3PM daily. After cut-off, all orders will be processed for shipping the following business day.
For pick-up or other delivery arrangements, you may reach us at mobile/viber +639178154565 or email firstname.lastname@example.org
I changed my mind. How can I cancel my order?
I want to replace/return my order. How can I do that?
Beyond that, the product/s could have already been exposed to factors beyond our control which could have contributed to the damage, defect or discrepancy reported. In any case, the sooner we learn about your concern, the sooner we will be able to address it.
Don’t forget to provide a photo of the product in question and the order number for easier reference.
We’re open Monday through Friday (except legal holidays) from 9AM to 5PM.